Recall of Dayquil Cold & Flu 24-Count Liquicaps Bonus Pack
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The Procter & Gamble Company is voluntarily recalling its Vicks® DayQuil® Cold & Flu 24-Count LiquiCaps Bonus Pack in the United States. Consumers should stop using the recalled product.
P&G is taking this action because this product does not contain a child-resistant backing for the blister packs in the box, despite label statements that the product is in child-resistant packaging.
No accidental ingestion by children has been reported with this product, and the medication itself is safe for use when taken as directed. However, this product is not intended for use by children under 12, unless recommended by a physician. The lack of child-resistant packaging means it is possible that a child could gain access to the medicine.
Consumers who purchased this DayQuil® 24-count product with the expectation that it was in child-resistant packaging can call P&G at 1-800-251-3374 for a refund or replacement coupon. Anyone with a question can call P&G at this toll-free number or visit www.vicks.com.
Consumers who wish to continue to use the product should do so as directed, taking extra care to keep it out of the reach of children. This medicine could cause serious health problems or death to a child if swallowed. This product is not intended for children under 12 without a physician’s recommendation.
No other DayQuil® or Vicks® products are affected. P&G has informed the Consumer Product Safety Commission and U.S. Food and Drug Administration. Both support the company’s action. P&G is advising consumers who have used the identified product and have concerns to contact P&G at this toll-free number 1-800-251-3374.
We are asking for your assistance in the recall as follows:
Your patients who choose to continue to use the product should be advised to take extra care to keep it out of the reach of children.
a. Patients should not return this product to their store or pharmacy. Patients who purchased the product with the expectation that it would be in child-resistant packaging can contact Procter & Gamble at the number below for a full refund or a replacement coupon.
b. P&G has established a toll-free phone numbers to handle all communications related to this recall: 1-800-251-3374 - Please share this number with any patients who contact you so they can receive answers to their questions and also receive a replacement coupon or refund.
c. Pharmacists: P&G is working with our retail pharmacy customers and wholesalers to make sure only properly labeled product is sold in stores.
Information about this recall is also posted on our website www.vicks.com. We apologize for any inconvenience this recall may cause and we thank you for your cooperation.
Sincerely,
Jenelle Sobotka, Pharm.D.
Manager, Professional Relations
The Procter & Gamble Company